Archives: FAQs
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How do I maintain my harness?
Inspect stitching and buckles before every use. Wash with mild soap and lukewarm water. Retire the harness if damaged or after 5-10 years, per manufacturer recommendations.
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Can a tactical harness be used for climbing?
Yes, if they meet CE/EN standards. However, for pure climbing, a climbing-specific harness is lighter and tailored for dynamic safety.
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What safety certifications are most important?
Professionals should look for ANSI or NFPA certifications for work-at-height and rescue. CE is a solid mark for recreational use.
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How do I know which size rappel harness to buy?
Check the manufacturer’s chart and measure your waist, hips, and thighs. Do not rely on guesswork, as sizing varies across brands.
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What is Columbus Supply’s return policy?
Columbus Supply accepts returns of new, unused items up to 30 days from the shipping date. A 15% restocking fee applies to all returns, and customers are responsible for return freight. To initiate a return, contact Columbus Supply at (614) 237-2933 for return authorization and instructions.
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Can Columbus Supply ship to P.O. boxes?
Not all items can be shipped to P.O. boxes. If you provide a P.O. box as your shipping address, please also include a physical address in case your items cannot be delivered via U.S. Postal Service.
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Are there additional shipping fees for certain items or destinations?
Yes, additional shipping fees may apply for items that are oversized, heavy, or classified as hazardous materials. Customers will be notified of any extra charges both when adding the item to the cart and at checkout.
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Does Columbus Supply offer expedited shipping options?
Yes, while standard shipping is via ground shipment, expedited shipping options are available upon request. Customers interested in faster delivery should contact Columbus Supply directly to discuss available options and associated costs.
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How long does it take for Columbus Supply to process and ship my order?
Orders are typically processed within 1–2 business days. Once all balances are reconciled and information is verified, your order will be shipped. Please note that some items, especially made-to-order products, may take up to six weeks to be built. Additionally, if your order includes multiple items, they may arrive in separate shipments.
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Why is it important to have a rescue plan in place when working at height?
In the event of a fall, even if arrested by a safety system, a worker can experience suspension trauma if not rescued promptly. Having a well-defined rescue plan ensures that workers can be quickly and safely retrieved, minimizing health risks. This plan should include training for rescue personnel, availability of rescue equipment, and regular drills